Tony Brewer View

My brother makes his living from being the computer support guy for several local companies.  He is also the one I call for help when I can’t figure out what is going on with my computer.  (Yes, that has happened from time to time.)  What I think is really awesome about his ability to help is that he often uses remote control software to fix the problems without even leaving his house!  He simply accesses my computer via the Internet from his computer and pokes around and fixes what is wrong!

He has assured me that what he uses is completely safe and secure, and uses 256-bit encryption – the highest in its class so that I don’t need to worry about any hackers getting into my computer and messing with it.  The only thing he has needed me to do to help him out is to make sure that my computer is turned on and that I have authorized his access to my computer.  From time to time when he is working on it he has had to restart the computer, so I’ve had to be there to turn it back on again and reauthorize his access to it.  Other than that all I did was sit and watch the screen while it appeared to fix itself!  It was really amazing to watch!